EFE Car Rental & Aruba Jeep Rental
Questions & answers
Everything about renting a car or Jeep with us in Aruba: booking, payment, delivery, insurance and drivers.
Booking and payment
How do I reserve and pay?
Send a booking request and we confirm by email. You pay the full amount at pickup, in cash or by card. Nothing is paid before pickup.
What payment do you accept?
Cash or card. Our prices are cash prices; paying by card adds a 10% card fee, shown with each vehicle's price.
Is there a security deposit?
Yes, on a major credit card at pickup: $300 for cars and SUVs, $500 for Jeeps.
Is it cheaper for several days?
Yes. Weekly rates cost less than 7 single days. A Kia Soluto is $475 a week instead of $875.
How long is the minimum rental?
Cars rent for at least 3 days and Jeeps from 1 day. A rental day is a full 24 hours.
Vehicles
Are the cars and Jeeps automatic?
Yes. Every vehicle is automatic. Compacts, SUVs and Jeeps seat 5, and our 7-seaters seat 7.
Can we go to Arikok National Park?
Yes, in a Jeep or the Isuzu MU-X 4x4: they may go all over the island, Arikok included, except white sand and dunes. Our other cars are for paved roads only.
Do you have baby seats and beach gear?
Yes. Baby seats are $20 a day, beach chairs and umbrellas $5 a day each. Add them in the booking form.
Delivery and hours
Do you deliver to my hotel or Airbnb?
Yes. Delivery is free in Oranjestad, Noord and Palm Beach, including Queen Beatrix Airport and the cruise port. Further out, we agree the delivery fee with you.
What time do you open?
Pickup and return are from 8 am to 6 pm. Earlier or later is possible by arrangement, at extra cost, but never before 7 am or after 10 pm. Roadside assistance is 24/7.
Can I return it later?
Yes, just let us know before your return time. Extra hours are charged by the hour; see the rental terms.
What is the fuel policy?
Return the vehicle with the same fuel level you received it with. Mileage is unlimited.
Insurance and drivers
What insurance is included? Can I add more?
Third-party liability is included. Extra insurance costs $25 a day and covers collisions on the road. If an accident is your fault, you pay at most the $2,500 deductible and the extra insurance covers the rest. The details are in the rental terms.
Who can drive?
Drivers must be 23 or older with a valid driver's license. One extra driver costs $10 a day.
All the rules are in the rental terms.
Another question?
Send us a WhatsApp.
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